Refund policy

Returns & Refunds Policy

Thank you for shopping with CC's Designs & Boutique! We hope you love every item you receive. Please review our return and exchange guidelines before placing your order. ♡

Personalized & Made-to-Order Items

Personalized, customized, and made-to-order products are considered final sale and are not eligible for returns or exchanges due to a change of mind, incorrect size selection, or other ordering mistakes.

This includes our made-to-order graphic apparel.

If your item arrives damaged, defective, or incorrect, please contact us so we can evaluate the issue and make it right.

Non-Personalized Boutique Items

We do not generally accept returns or exchanges for buyer-related errors, including ordering the wrong size, selecting the wrong color, or changing your mind after purchase.

If an error occurred on our behalf or your order arrives damaged, defective, or incorrect, please reach out to us.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 3 days of delivery whenever possible.

Email ccsdesigns22@gmail.com and include:

  • Your order number

  • A brief description of the issue

  • Clear photographs of the item and any relevant